Résumé FAQ’s


Why do I need a résumé?

Employers use resumes to help them decide who to interview for a job. They want to find the best person for the job as quickly as possible.

What’s the difference between a resume and a cover letter?

A résumé is a document (maximum 2 pages) that lists your employment history or volunteer experience. It summarizes the jobs you have held, your level of education, any special certifications, transferrable skills, and other information about your background.

A cover letter is written to highlight the qualifications you have for the job. It is used to provide the employer with additional information as to why you are a good candidate. The main function of your cover letter is to show off what makes you a good match for the job. 

How do I get started?

Write down what you have to offer.

  • Include work experience, volunteer or community involvement
  • Your transferrable skills
  • Special training

Determine what employers want/​need for the job.

  • Look at ads and highlight the skills they are asking for that you have
  • Focus on what you would do in that job and what would help you do it well


  • Show employers the best of what you have to offer.
  • Word your information carefully so an employer can focus on how the skills you have can match the job.


  • Use a résumé planning worksheet as a rough draft.

When you do this…The employer thinks this…

  1. Use simple, clear words and details to show skills and duties.
    This is easy to follow. This person’s skills really stand out.”

  2. Use clear headings for sections.
    This person is organized. I can find the info I want”

  3. Include skills relevant to the job
    That’s just what I was looking for.”

  4. Be brief and direct. (2 pages maximum).
    This person respects how busy I am.”

  5. Make it look nice. Keep it fairly simple. Don’t cram too much into one page.
    This is easy to follow. This person’s skills really stand out.”

  6. Check for spelling and grammar errors.
    This person can write well and has proof-read their work.”

  7. Make sure you are sending it to the right place and person.
    This person has taken the time to learn about our company.”