
Tip Sheet for Employers
Providing Leadership to Employees with
Developmental Disabilities
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Do not make assumptions about what they know OR that they understand instructions. Always give directions one step at a time and ask an employee to repeat back the instructions.
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Do not say “I already told you that”. Give instructions again – but use simplied wording. Use simple language. Investigate the person’s learning style. Preparing a “task list” or making a picture to describe the goal can be effective instructional aids.
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Give individuals time to answer your questions. Respect their thought process.
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Check in frequently. Ask: “How are you doing?” Give feedback immediately. Offer praise for self-improvement, rather than perfection.
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Offer a structured environment to support dependable routines. If you’re planning to introduce a changes, give advance warning. Remember that “Task lists” will encourage success for out-of-routine jobs.
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Introduce one new task at a time and give that person time to learn and repeat the task several times before introducing a second one.
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Use a “cue word” if employee is losing focus on a task at hand. “Focus” or “Track” will signal that you want to help them renew their attention. When or if appropriate, involve other co-workers in this “reset” technique.
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Recognize that training may take longer. However, if the job is a suitable match to the person’s capabilities and strengths, once they are comfortable in their environment they can be reliable, productive and amazing employees!